It’s important to us to protect your personal data

Data Protection Information

1. General

The protection of your data is important to us. When using and processing personal data (“pbD”), we comply with the applicable data protection law. With this declaration we inform you about the type, scope and purpose of the personal data processed by us as well as about the rights to which you as a person concerned are entitled.

Certain terms used in this notice have the following meanings:

DSGVO is a regulation of the European Parliament and of the European Council on the protection of individuals with regard to the processing of personal data, which is applicable from 25.05.2018.

Personal data (“pbD”) refers to information that can be attributed to an identified or directly or indirectly identifiable natural person. The pbDs include, inter alia, name, address (including billing and delivery address), telephone number, e-mail address, account information, date of birth, data issued by public authorities (e.g. driving licence number, identity card number, passport number).

The person concerned is the natural person whose personal data are processed.

Data processing is any handling of pbD, starting with its collection, through arranging, changing, evaluating, querying, transmitting and storing up to its deletion.

2. Personal data processed by us

We collect, process and use your personal data only with your consent or order for the purposes agreed with you, or if there is another legal basis as defined in the DSGVO; this in any case in compliance with the applicable data protection law.

We collect only those pbD which are necessary for the execution and handling of our services (contract fulfilment) and/or which you have voluntarily made available to us, e.g. in the context of contacting us via our contact form. Essentially, this involves the following data:

– Salutation/Title
– First name, last name
– firm
– Address (street, postcode, town)
– Email Address
– Telephone (landline, mobile)

3. Rights of data subjects

As a person concerned, you have the right to information about your stored pbD, its origin and recipient and the purpose of data processing as well as the right to correction, data transmission, objection, restriction of processing as well as blocking or deletion of incorrect or inadmissibly processed data.

If there are any changes to your pbD, please inform us accordingly. You have the right to revoke your consent to use your pbD at any time. Your request for information, deletion, correction, objection and/or data transfer can be sent to the address given in point 12 of this declaration. If you wish to request access to your pbD, you must prove your identity to us. If you are of the opinion that the processing of your pbD by us violates the applicable data protection law or that your data protection claims have been violated in any other way, you have the possibility of complaining to the responsible supervisory authority. In Austria, the data protection authority is responsible for this.

4. Data security

The protection of your pbD takes place through appropriate organisational and technical precautions. These precautions relate in particular to protection against unauthorised, illegal or accidental access, processing, loss, use and manipulation. Irrespective of our efforts to maintain a reasonably high level of due diligence at all times, it cannot be ruled out that information you disclose to us via the Internet may be viewed and used by other persons. We therefore accept no liability whatsoever for the disclosure of information due to errors in data transmission not caused by us and/or unauthorised access by third parties (e.g. hacking of email accounts or telephone, interception of faxes, etc.).

5. Use of data

We will not process the pbDs made available to us for any purpose other than (i) by your order or contract, (ii) by your consent, (iii) to fulfil our legal obligations, (iv) by our legitimate interests or (v) by any other justification in accordance with the DSGVO.

6. Transfer of data to third parties

In order to fulfil your order it may also be necessary to forward your data to third parties (e.g. IT service providers, payment service providers, … and other service providers that we use to perform our activities and to whom we make data available). A forwarding of your data takes place exclusively on the basis of the valid data protection law, in particular for the fulfilment of our order or on the basis of your previous consent.

Some of the above-mentioned recipients of your pbD are located outside your country or process your pbD there. The level of data protection in countries outside the EU and the EEA may not correspond to that in Austria. However, we only transfer pbD to countries for which the EU Commission has decided that they have an adequate level of data protection or we take measures to ensure that all recipients have an adequate level of data protection.

7. Disclosure of data breaches

We make every effort to ensure that data breakdowns are detected at an early stage and, if necessary, reported immediately to you or the responsible supervisory authority, taking into account the respective data categories affected.

8. Storage of data

We shall not store pbD for longer than is necessary or permissible to fulfil our contractual and/or legal obligations (in particular legal storage periods), to assert or avert liability claims or on the basis of any other legal justification.

9. Cookies

This website uses “cookies” to make our website more user-friendly, effective and secure.

A “cookie” is a small text file which we transmit via our web server to the cookie file of the browser on the hard disk of your computer. This enables our website to recognize you as a user when a connection is established between our web server and your browser. Cookies help us to determine the frequency of use and the number of users of our Internet pages. The content of the cookies we use is limited to an identification number that no longer allows any personal reference to the user. The main purpose of a cookie is to recognise visitors to the website.

Two types of cookies are used on this website:

Session cookies: These are temporary cookies that remain in the cookie file of your browser until you leave our website and are automatically deleted at the end of your visit.

Persistent cookies: For better usability, cookies remain stored on your device and allow us to recognize your browser the next time you visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, accept cookies for certain cases or generally exclude them and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

10. Server-Log-Files

In order to optimize this website with regard to system performance, user-friendliness and the provision of useful information about our services, the provider of the website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. This includes your Internet protocol address (IP address), browser and language settings, operating system, referrer URL, your Internet service provider and date/time.

11. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). It is used on the basis of Art. 6 Para. 1 S. 1 lit. f. DSGVO. Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website such as

– Browser type/version,
– operating system used,
– Referrer URL (the previously visited page),
– Host name of the accessing computer (IP address),
– Time of the server request,

are usually transferred to a Google server in the USA and stored there. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and Google from processing this data by downloading and installing the browser plug-in available under the following link: As an alternative to browser add-ons, in particular for browsers on mobile devices, you can also prevent Google Analytics from collecting this data by clicking on this link. An opt-out cookie is set to prevent your information from being collected in the future when you visit this site. The opt-out cookie applies only to this browser and only to our website and is placed on your device. If you delete the cookies in this browser, you must set the opt-out cookie again. You will find information on how to integrate the opt-out cookie at:].

We continue to use Google Analytics to evaluate data from double-click cookies and AdWords for statistical purposes. If you do not wish this to happen, you can deactivate it using the ad preferences manager ( deaktivieren.

Further information on data protection in connection with Google Analytics can be found in the Google Analytics help (

12. Changes to our data protection principles

We may revise this Privacy Policy from time to time to reflect internal changes and changes in applicable laws.

13. Contact information

If you have any questions or comments about this privacy statement or our processing of pbD, please contact us:

ARQET Managementgesellschaft mbH
Schottengasse 10/12
A-1010 Wien

Mobil: +43 664 916 84 14
E-Mail: gaertner[at]